This is something that I could (and will) blog about until I'm blue in the face!

Where to start... Well, I think I'll take you back to the first office I worked in... things have changed a lot in the industry since then, but it's as good a place to start as any...

As you'd expect, just like any other office there are good people and annoying people.

The thing I was surprised about this first online casino office was the lack of gamblers working there - this, I believed, was a fundamental error - how can a service industry cater for an audience they don't really understand?

Having come from a sports book and horse racing / punting background in which every person in the office would be betting all the time - this was very strange.

Secondly, I was also shocked at how focused on making money my first boss was - now don't get me wrong, he was not trying to screw players over, or cheat them, but often his face after a big winner was priceless - he could not believe the fact that people had the gall to win!

I would try and explain to him time and time again, that this was the fun and very essence of running a casino; if players don't win then you don't have a business... Very amusing.

I think he was just a little too focused on his bonus... I'm sure there will be many more posts based on the 'industry inside', so many stories to tell, so little time...